Privacy Policy
Your trust is our priority
Ceylanka Tours ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
When you contact us or subscribe to our newsletter, we collect:
- • Full name
- • Email address
- • Phone number (including country code)
- • Country of residence
- • Travel dates and preferences
- • Number of travelers
- • Special requests or inquiries
- • Marketing consent (for newsletter subscriptions)
We automatically collect technical information when you visit our website:
- • IP address (anonymized)
- • Browser type and version
- • Device type and operating system
- • Pages visited and time spent
- • Referring website
- • Geographic location (country/region level)
- • Cookies and similar technologies
How We Use Your Information
Marketing Communications
You can unsubscribe from our newsletter at any time using the link in every email or by contacting us directly.
Cookies and Tracking
What are Cookies?
Cookies are small text files stored on your device. We use them to improve your experience and understand how our website is used.
Types of Cookies We Use:
- • Essential Cookies: Required for website functionality
- • Analytics Cookies: Help us understand website usage (Google Analytics)
- • Advertising Cookies: Used to display relevant ads (Google AdSense)
Third-Party Services
We use Google Analytics to analyze website traffic and user behavior.
- • Page views & navigation
- • Time spent on pages
- • Geographic location
- • Device & browser info
- • Traffic sources
Retained for 26 months. Opt out
We display advertisements using Google AdSense, which may use cookies for personalized ads.
Control Your Ads:
- • Google Ad Settings
- • Digital Advertising Alliance
- • Browser cookie settings
Data Sharing and Protection
We DO NOT Sell Your Data
Ceylanka Tours never sells, rents, or trades your personal information to third parties for commercial purposes.
- • Service Providers: Email services, hosting, analytics (Google Analytics, AdSense)
- • Travel Partners: Hotels and tour operators (only to fulfill your bookings)
- • Legal Requirements: When required by law or to protect our rights
Your Privacy Rights & Data Retention
You have the right to:
- • Access your information
- • Correct inaccurate data
- • Request data deletion
- • Withdraw marketing consent
- • Opt out of tracking
- • Export your data
- • Contact Info: 3 years after last contact
- • Analytics: 26 months (GA standard)
- • Legal Records: As required by law
- • Deletion: Available upon request
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.
Contact Us
For privacy-related questions, data requests, or to exercise your rights, contact us:
We will respond to all inquiries within 48 hours.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email to registered users.
This Privacy Policy is effective as of January 4, 2026
Ceylanka Tours - Committed to your privacy and security